Privacy policy

Protection of personal data under the GDPR

Raquel Alvarez Morales, en aplicación de la normativa vigente en materia de protección de datos de carácter personal, informa que los datos personales que se recogen a través de los formularios del Sitio web: consolacionegea.com, se incluyen en los ficheros automatizados específicos de usuarios de los servicios de Raquel Alvarez Morales
The collection and automated processing of personal data is for the purpose of maintaining the commercial relationship and the performance of tasks of information, training, advice and other activities of Raquel Alvarez Morales.
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
Raquel Alvarez Morales takes the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: info@consolacionegea.com or to the following address: C/ Sol 7, C.P. 28130 - Valdeolmos - Alalpardo (Madrid, Spain).
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Raquel Alvarez Morales.

Purpose of the processing of personal data

For what purposes will we process your personal data?

En Consolación Egea  , trataremos tus datos personales recabados a través del Sitio Web: consolacionegea.com, con las siguientes finalidades:

En caso de contratación de los bienes y servicios ofertados a través de consolacionegea.com para mantener la relación contractual, así como la gestión, administración, información, prestación y mejora del servicio.

Envío de información solicitada a través de los formularios dispuestos en consolacionegea.com.

Remitir boletines (newsletters), así como comunicaciones comerciales de promociones y/o publicidad de consolacionegea.com y del sector.

We remind you that you may object to the sending of commercial communications by any means and at any time by sending an e-mail to the above address.
The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.

Legitimation

The processing of your data is carried out on the following legal bases that legitimise it:

The request for information and/or the contracting of the services of Raquel Alvarez Morales, whose terms and conditions will be made available to you in any case, prior to an eventual contracting.

Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible to provide you with the requested information or to carry out the contracting of the services.

Addressees

Los datos no se comunicarán a ningún tercero ajeno a la web consolacionegea.com, salvo obligación legal.
As data processors, only contracted staff and consultants may view the data, having undertaken to comply with the applicable data protection regulations.

Data collected by users of the services

In cases where the user includes files with personal data in the shared hosting servers, Consolación Egea is not responsible for the user's non-compliance with the RGPD.

Data retention in compliance with the LSSI

Consolación Egea informs you that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the data hosted and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.
The communication of data to the State Forces and Corps will be made in accordance with the provisions of the regulations on the protection of personal data.

Derechos propiedad intelectual consolacionegea.com

Raquel Alvarez Morales es titular de todos los derechos de autor, propiedad intelectual, industrial, “know how” y cuantos otros derechos guardan relación con los contenidos del sitio web consolacionegea.com y los servicios ofertados en el mismo, así como de los programas necesarios para su implementación y la información relacionada.
No se permite la reproducción, publicación y/o uso no estrictamente privado de los contenidos, totales o parciales, del sitio web consolacionegea.com sin el consentimiento previo y por escrito.

Software Intellectual Property

El usuario debe respetar los programas de terceros puestos a su disposición en consolacionegea.com, aún siendo gratuitos y/o de disposición pública.
Raquel Alvarez Morales has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any rights or licences for the contracted service, for the software necessary for the provision of the service, nor for the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the contracted services.
For any action that exceeds the performance of the contract, the user will need written permission from Raquel Alvarez Morales, the user is prohibited from accessing, modifying, viewing the configuration, structure and files on servers owned by Raquel Alvarez Morales, assuming civil and criminal liability arising from any incident that may occur on servers and security systems as a direct result of negligent or malicious action on their part.

Intellectual property of hosted content

The use contrary to the legislation on intellectual property of the services provided by Raquel Alvarez Morales and, in particular, of:

Use that is contrary to Spanish law or infringes the rights of third parties.

The publication or transmission of any content which, in the opinion of Raquel Alvarez Morales, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.

Cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.

The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The use of the domain's mail server and e-mail addresses for sending unsolicited bulk e-mail.

The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and protection of minors.

The user is responsible for compliance with the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify Raquel Alvarez Morales for the costs incurred by Raquel Alvarez Morales in any case for which the user is responsible, including legal fees and expenses, even in the case of a non-final court decision.

Protection of hosted information

Consolacionegea.com realiza copias de seguridad de los contenidos alojados en sus servidores, sin embargo no se responsabiliza de la pérdida o el borrado accidental de los datos por parte de los usuarios. De igual manera, no garantiza la reposición total de los datos borrados por los usuarios, ya que los citados datos podrían haber sido suprimidos y/o modificados durante el periodo del tiempo transcurrido desde la última copia de seguridad.
The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by Raquel Alvarez Morales, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of recovery, always with the prior acceptance of the user.
La reposición de datos borrados sólo está incluida en el precio del servicio cuando la pérdida del contenido sea debida a causas atribuibles a consolacionegea.com.

Commercial communications

En aplicación de la LSSI, consolacionegea.com no enviará comunicaciones publicitarias o promocionales por correo electrónico u otro medio de comunicación electrónica equivalente que previamente no hubieran sido solicitadas o expresamente autorizadas por los destinatarios de las mismas.
En el caso de usuarios con los que exista una relación contractual previa, consolacionegea.com sí está autorizado al envío de comunicaciones comerciales referentes a productos o servicios de consolacionegea.com que sean similares a los que inicialmente fueron objeto de contratación con el cliente.
In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the Customer Service channels.